Shipping & Return

Shipping

All shipping charges will be calculated upon checkout. Below are the rates for your reference:

Locations Shipping Charges (MYR) ETA (Working Days)
WEST MALAYSIA

RM10 Standard Shipping

FREE shipping for purchase RM335 and above

1-3
EAST MALAYSIA (SABAH/SARAWAK)

RM15 Standard Shipping

FREE shipping for purchase RM560 and above

2-5
WEST MALAYSIA

RM18

CASH ON DELIVERY (COD)

1-3

EAST MALAYSIA (SABAH/SARAWAK)

RM23 

CASH ON DELIVERY (COD)

2-5
SINGAPORE

RM45 Standard Shipping

3-5
BRUNEI

RM45 Standard Shipping

5-7

 

Returns/Refund/Exchange

 

Goods sold are not refurndable/returnable or exchangeable.

 

All our orders are checked to avoid any defects before shipping out. Kindly contact us at [email protected] within 48 hours after receiving your parcel for any manufacturing defect.

 

 Returns and exchanges (for manufacturing defect)  must be sent back within 7 days from the date of order is received. We accept exchange as long as the item purchased is not tried, not worn, not washed or not changed in any way.

 

The management of Hazel’s eBoutique reserves the rights to reject any returns at our sole discretion shall we find any goods returned in an altered / tried/ used condition.